Simple, Individual, Secure: Introducing Melitta's AI, "Melina".
In an interview, Paul Töws, Project Manager for Digital Transformation at the Melitta Group, discusses the company's use of their proprietary AI, "Melina".
This innovation leverages the potential of artificial intelligence to provide a secure, personalized solution. The interview delves into the background of this development.
Recently, Melitta Group's employees in Germany have gained access to Melitta's proprietary artificial intelligence. What does this entail?
Paul Töws: Melina is our custom-developed artificial intelligence that assists our German employees with various tasks. Its capabilities range from copywriting and analytics to research and brainstorming. Melina's uniqueness lies in its operation within a secure environment, guaranteeing the utmost data security.
What benefits does Melina provide to Melitta Group employees?
Paul Töws: Melina empowers our employees to handle routine tasks with greater efficiency, allowing them to dedicate more time to creative and strategic endeavors. The integration of Melina boosts productivity while safeguarding our sensitive data. Moreover, Melina is imbued with Melitta-specific knowledge, enhancing its utility for our internal processes.
How does the Melitta Group ensure that Melina's usage remains secure in terms of data?
Paul Töws: Data security is our utmost priority. Therefore, we developed Melina in partnership with an external service provider and our Global IT, ensuring that all data input into the application is stored in our proprietary cloud. This approach allows us to maintain control over our data and significantly reduces the risk of data breaches that could arise from using external AI tools.
What are the future developments planned for Melina?
Paul Töws: We are committed to the ongoing development of Melina, tailoring it to meet our employees' needs. This will involve regular updates and training sessions to maximize the benefits of this technology for everyone.
What role does artificial intelligence generally play in the Melitta Group's future?
Paul Töws: Artificial intelligence is a pivotal field with the potential to transform our work processes fundamentally. It allows us to operate with greater efficiency and innovation. By adopting Melina, we've made a significant move to harness AI's potential and continue to solidify our status as an innovative leader.