As a partner to the operating and corporate divisions, the Melitta Business Service Center aims to create added value and exploit synergies, thus making a decisive contribution to the Melitta Group’s future viability and diversity. It focuses on creating transparency regarding the Group’s various processes, requirements, and systems, as well as standardizing and automating them. The Melitta Business Service Center is expected to make a contribution to cost optimization and the implementation of the Group’s sustainability goals, while at the same time providing expert advice and innovative ideas.

There are a number of projects scheduled for 2024 that will once again make a significant contribution to the further development of the Melitta Group. These include participation in the ONE and HoRizon programs and the roll-out of a new cloud-based telephony solution. The ongoing modernization of the IT infrastructure and the integration of cybersecurity measures are also on the agenda. Challenges such as supply chain and cost management, new compliance requirements, and the recruitment of skilled employees will be addressed jointly and in close cooperation with the operating divisions.